799ph Privacy Policy — How We Protect Your Personal Data
At 799ph, your privacy is not a formality. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law. We keep this document plain and readable — because you deserve to actually understand it.
What This Policy Covers
These cards give you a fast overview of the most important privacy commitments 799ph makes to every registered player. The full legal text follows below.
What We Collect
799ph collects only the personal data necessary to operate your account, comply with PAGCOR and AML regulations, process transactions, and provide customer support. We do not collect data we don't need, and we don't sell your data to third-party advertisers.
How We Protect It
All data is stored on encrypted servers with access restricted to authorised 799ph personnel and licensed service providers on a strict need-to-know basis. We use TLS encryption for all data in transit and AES-256 encryption for data at rest.
Who We Share It With
799ph shares personal data only with regulated third parties necessary to operate the platform — payment processors, KYC verification services, and PAGCOR as required by law. No data is sold, rented, or shared for commercial advertising purposes.
Your Rights Under RA 10173
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, erase, object to, and port your personal data. You can exercise any of these rights by contacting 799ph support. We will respond within the timeframes prescribed by law.
Cookies & Tracking
799ph uses strictly necessary cookies to operate the platform and, with your consent, analytical cookies to understand how players use our services. We do not use third-party advertising cookies. You can manage your cookie preferences at any time via the in-platform settings.
Data Retention
799ph retains your personal data for as long as your account is active and for the minimum periods required by PAGCOR regulations and Philippine AML law after account closure. When data is no longer required, it is securely deleted or anonymised.
Contents
1 Introduction
This Privacy Policy ("Policy") is issued by 799ph ("799ph", "we", "us", "our") and applies to all personal data collected in connection with your access to and use of the 799ph website at https://799ph.cam, including your account, gaming activity, payment transactions, and communications with our support team.
799ph is committed to protecting the privacy and personal data of all Filipino players and other users of the Platform in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and any issuances from the National Privacy Commission (NPC). 799ph also complies with applicable PAGCOR data governance requirements.
By creating an account with 799ph and accepting our Terms & Conditions, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of your agreement with 799ph and should be read alongside the Terms & Conditions.
2 Data Controller
For the purposes of the Data Privacy Act of 2012 and its IRR, 799ph is the personal information controller in respect of the personal data of players and users of the Platform. 799ph determines the purposes for which personal data is processed and the means by which it is processed.
Where 799ph engages third-party service providers to process personal data on its behalf — including payment processors, identity verification providers, and cloud hosting services — those parties act as personal information processors and are bound by data processing agreements that require them to process personal data only on 799ph's documented instructions and in compliance with the DPA.
3 Personal Data We Collect
799ph collects personal data through your direct interactions with the Platform, automatically through your use of the Platform, and in some cases from third-party sources as described below.
3.1 Data You Provide Directly
- Registration data: Full legal name, date of birth, gender, Philippine mobile number, email address, residential address, username, and password.
- KYC/Identity verification data: Government-issued ID documents (PhilSys ID, UMID, driver's licence, passport, PRC ID), photographs or selfies taken during the verification process, and proof of address documents where required.
- Financial data: Payment method details (GCash mobile number, PayMaya account, bank account name and number for BPI, BDO, Metrobank, or UnionBank), transaction history, deposit and withdrawal records.
- Communications data: Records of live chat sessions, email correspondence, and any other communications you direct to the 799ph support team.
- Responsible gaming data: Self-imposed limits, cooling-off requests, and self-exclusion elections you make through your account settings.
3.2 Data Collected Automatically
- Device and technical data: IP address, device type and operating system, browser type and version, screen resolution, and device identifiers.
- Usage data: Pages viewed, time spent on the Platform, game sessions accessed, bet amounts and outcomes, clickstream data, and session timestamps.
- Location data: General geographic location derived from your IP address for fraud prevention and regulatory compliance purposes. 799ph does not collect precise GPS location data.
- Cookie data: As described in Section 8 of this Policy.
3.3 Data from Third Parties
- KYC verification services: Results and flags from identity verification checks conducted by 799ph's licensed KYC providers.
- Payment processors: Transaction confirmation, fraud flags, and chargeback information from GCash, PayMaya, and Philippine bank partners.
- AMLC and PAGCOR: Screening results and directives from the Anti-Money Laundering Council and PAGCOR where applicable.
4 Legal Basis for Processing
799ph processes your personal data under one or more of the following lawful bases as recognised by the Data Privacy Act of 2012:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your agreement with 799ph) |
| KYC identity verification | Legal obligation (PAGCOR, AML regulations) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interest / Legal obligation |
| Regulatory reporting to PAGCOR / AMLC | Legal obligation |
| Customer support communications | Performance of a contract / Legitimate interest |
| Platform analytics and improvement | Legitimate interest |
| Marketing communications | Consent (separately obtained) |
| Responsible gaming monitoring | Legal obligation / Legitimate interest |
Where 799ph processes your data on the basis of legitimate interest, we have conducted a balancing assessment to ensure that our legitimate interests do not override your fundamental privacy rights and freedoms as a data subject under Philippine law.
5 How We Use Your Personal Data
799ph uses the personal data it collects for the following purposes:
- To create, verify, and administer your 799ph player account.
- To process deposits, withdrawals, and all financial transactions associated with your account.
- To verify your identity and age (minimum 21 years) in compliance with PAGCOR regulations and Philippine AML law.
- To detect, investigate, and prevent fraud, money laundering, and other unlawful activity on the Platform.
- To enforce the 799ph Terms & Conditions and take appropriate action in cases of breach.
- To provide customer support and respond to your enquiries, complaints, and feedback.
- To operate and enforce responsible gaming tools, including deposit limits, loss limits, and self-exclusion, in accordance with our Responsible Gaming Policy.
- To personalise your gaming experience — for example, by surfacing game recommendations based on your play history — where you have not opted out of this feature.
- To conduct internal analytics that help 799ph improve the Platform's performance, game selection, and user experience for all Filipino players.
- To send you marketing communications about promotions, new games, and 799ph platform updates, where you have provided consent.
- To comply with 799ph's legal and regulatory obligations under Philippine law and PAGCOR licensing conditions.
6 Sharing Your Personal Data
799ph does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Personal data is shared only in the following defined circumstances:
6.1 Regulated Service Providers
799ph engages the following categories of third-party processors who handle personal data under strict contractual obligations:
- Payment processors: GCash (Mynt/Globe Fintech), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, UnionBank, and Coins.ph, for the purpose of processing your deposits and withdrawals.
- KYC and identity verification providers: Licensed identity verification services used to authenticate government-issued IDs submitted during account registration.
- Cloud infrastructure and hosting providers: Server and storage infrastructure providers used to host and operate the Platform, bound by data processing agreements.
- Fraud detection and security services: Third-party fraud prevention tools that analyse transaction patterns and login behaviour to protect the Platform and its players.
- Customer support tools: Live chat and helpdesk software used to manage player support communications.
6.2 Regulatory and Legal Disclosure
799ph is required by law to disclose certain personal data to the following authorities:
- PAGCOR: Player registration data, transaction records, and compliance reports as required under 799ph's PAGCOR licence conditions.
- Anti-Money Laundering Council (AMLC): Suspicious transaction reports (STRs) and covered transaction reports (CTRs) as required under RA 9160 (AMLA) and its amendments.
- National Privacy Commission (NPC): Data breach notifications and compliance reports as required under RA 10173.
- Philippine courts and law enforcement agencies: In response to a valid court order, subpoena, or lawful law enforcement request.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 799ph's business assets, personal data may be transferred to a successor entity as part of that transaction. 799ph will notify affected players via the contact details on their account prior to any such transfer and will ensure that the successor entity is bound by privacy obligations no less protective than those set out in this Policy.
7 International Data Transfers
Some of 799ph's service providers — including certain cloud infrastructure and game software providers — operate servers or personnel outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, 799ph ensures that appropriate safeguards are in place to protect the data to a standard equivalent to or exceeding the protections afforded by the Data Privacy Act of 2012.
Such safeguards include contractual clauses approved by or consistent with the guidance of the National Privacy Commission, and in the case of game software providers, compliance with the data protection requirements of their own licensing jurisdiction where those requirements are compatible with Philippine law.
Where a transfer is necessary for the performance of your contract with 799ph — such as the processing of a payment through an international payment network — no additional transfer mechanism is required beyond the contractual basis established by your acceptance of these Terms.
8 Cookies & Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit the 799ph website. They allow the Platform to recognise your device, maintain your session, remember your preferences, and in some cases understand how you use the Platform to help us improve it.
8.2 Categories of Cookies Used by 799ph
| Category | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, platform functionality | No — essential to operate the site |
| Functional | Remembering language preferences, display settings, and game lobby state | No — improves your experience |
| Analytical | Understanding aggregate usage patterns to improve platform performance and game selection | Yes — opt-in via banner |
| Fraud Prevention | Device fingerprinting and session integrity checks to protect your account | No — necessary for security |
799ph does not use third-party advertising cookies or tracking pixels. You can manage your cookie preferences at any time through the cookie settings panel within the Platform. Note that disabling strictly necessary cookies may affect the functionality of the site.
9 Data Retention
799ph retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR / AML regulatory requirement |
| KYC identity documents | Duration of account + 5 years post-closure | AML / PAGCOR compliance |
| Financial transaction records | Duration of account + 5 years post-closure | BIR / AML / PAGCOR requirements |
| Game play history | Duration of account + 2 years post-closure | PAGCOR / responsible gaming |
| Customer support records | 3 years from the date of the interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Self-exclusion records | Indefinitely for permanent exclusion; duration + 1 year for temporary | Responsible gaming / PAGCOR |
Where 799ph is required by law to retain personal data for a period longer than that set out in the table above, the legal requirement prevails. Upon the expiry of the applicable retention period, personal data will be permanently deleted from 799ph's systems in a secure manner that prevents recovery.
10 Security Measures
799ph implements comprehensive technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes. These measures include:
- Encryption in transit: All data transmitted between your device and 799ph's servers is protected by TLS 1.3 with 256-bit encryption.
- Encryption at rest: Personal data stored on 799ph's servers is encrypted using AES-256.
- Access controls: Personal data is accessible only to 799ph personnel and contractors who require it to perform their role, under strict role-based access controls and confidentiality obligations.
- Two-factor authentication: SMS-based OTP verification is available and encouraged for all player accounts; it is mandatory for withdrawals and security-sensitive account changes.
- Real-time fraud monitoring: Automated systems monitor login activity, transaction patterns, and device behaviour for anomalies that may indicate unauthorised access or fraud.
- Regular security assessments: 799ph conducts periodic security assessments of its platform infrastructure and data handling processes.
- Data breach response plan: In the event of a personal data breach, 799ph has a documented response procedure that includes notification to the National Privacy Commission within 72 hours of discovery of a breach likely to cause serious harm to data subjects, and notification to affected players without undue delay.
11 Your Data Rights
Under the Data Privacy Act of 2012 and its IRR, you have the following rights in relation to the personal data that 799ph holds about you. You may exercise any of these rights by contacting our Data Protection Officer — see Section 15 for contact details.
Data Rights Under Philippine Law
Right to Access
You may request a copy of the personal data 799ph holds about you, including information about how it is used and with whom it is shared. We will respond within 15 business days.
Right to Correction
If any personal data 799ph holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details, many corrections can be made directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 799ph's legal retention obligations under PAGCOR and AML regulations.
Right to Object
You have the right to object to 799ph processing your personal data for direct marketing purposes or where processing is based on legitimate interest. Objections to marketing can be made via your account settings.
Right to Data Portability
You may request that 799ph provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.
Right to Lodge a Complaint
If you are not satisfied with 799ph's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12 Children's Privacy and Age Verification
The 799ph Platform is strictly for persons who are 21 years of age or older. 799ph does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the KYC process, and 799ph will not permit withdrawals or continued play where age verification has not been completed satisfactorily.
If 799ph discovers or has reasonable cause to believe that personal data has been collected from a person who was under 21 at the time of registration, the relevant account will be immediately suspended, the personal data will be deleted or anonymised to the extent permitted by any overriding regulatory retention obligations, and any funds held in the account will be returned to the originating payment method after deduction of any applicable transaction costs.
13 Marketing Communications
Where you have provided explicit consent during registration or subsequently through your account settings, 799ph may send you marketing communications regarding promotions, new game launches, bonus offers, and platform updates. These communications may be sent via SMS to your registered Philippine mobile number and/or to your registered email address.
You may withdraw your consent to receive marketing communications at any time by:
- Updating your notification preferences in the Communications section of your 799ph account settings.
- Responding "STOP" to any marketing SMS received from 799ph.
- Clicking the "Unsubscribe" link in any marketing email from 799ph.
- Contacting 799ph support directly via live chat or at [email protected].
Withdrawal of marketing consent will be processed within five (5) business days. Note that withdrawal of marketing consent does not affect the validity of marketing messages sent prior to that withdrawal, nor does it affect 799ph's ability to send you non-promotional service communications related to your account (such as transaction confirmations, security alerts, and KYC notifications).
14 Updates to This Privacy Policy
799ph reviews and updates this Privacy Policy periodically to reflect changes in its data processing activities, applicable Philippine law, NPC guidance, or PAGCOR requirements. When material changes are made, 799ph will notify registered players via SMS or in-platform notification at least seven (7) days before the updated Policy takes effect.
The effective date at the top of this Policy will always reflect the date of the most recent revision. The current version of the 799ph Privacy Policy is always available at https://799ph.cam/privacy-policy. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
If you do not agree to an updated Privacy Policy, you should cease using the Platform and close your account. Verified account balances will be returned to your registered payment method upon account closure.
15 Contact & Data Protection Officer
799ph has designated a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a privacy-related complaint, please contact the 799ph DPO through the following channels:
- Live Chat: Available 24/7 via the in-platform chat widget — ask to be connected to the Data Protection team.
- Email: [email protected] — please include "Privacy / DPO" in your subject line (this is plain text, not a clickable link).
799ph will acknowledge all data rights requests within five (5) business days and will provide a substantive response within the timeframes required by the Data Privacy Act of 2012 and NPC issuances — generally fifteen (15) business days from receipt of a complete request, extendable by a further fifteen (15) business days in complex cases with advance notice to you.
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all prior versions. © 2026 799ph. All rights reserved.